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Whirlpool Dishwasher Soap Dispenser Not Opening? (Answered)

After using a particular dishwasher for a long time, it will get some issues operating efficiently. Sometimes, the dishwasher will stop working like before and give you a messy cleaning experience. 

Even the soap dispenser may stop working and will not pass any soap while you wash your utensils.

In that situation, you must look for why it doesn’t work like before and try to solve them immediately. Otherwise, it will become a severe problem. Let’s see how you can solve the issues of your soap dispenser. 

Whirlpool dishwasher soap dispenser not opening

Your Whirlpool dishwasher soap dispenser is not opening because of a damaged or broken spring latch. When you use your dishwasher for a long time and don’t take care of the spring latches, they will get damaged or broken. Consequently, your soap dispenser will not open using the dishwasher.

A damaged spring latch is one of the significant reasons, but there are more that you should count. Maybe your dishwasher soap dispenser is not working well because of the residue. 

If you forget to remove the cookies or leftovers from your utensils, they will stick to the dispenser and other parts of your dishwasher. 

It’s always a good idea to clean your utensils by removing all the cookies and leftovers. You must also check your soap dispenser regularly because sticky soap might stick to the soap dispenser. It will not allow the new soap to leave your dispenser. 

When you have this problem with your soap dispenser, it will clog the dispenser.

Apart from these two reasons, some minor issues include dirty soap dispensers, damaged or clogged dispensers, and faulty dishwashers. These are sometimes overlooked and remain unrevealed due to those first two common causes. 

It’s time to get through all the problems & get their solutions accordingly.

The problems & solutions will be covered below one-by-one so that you can understand the problem first, then go for the appropriate solution. However, I categorize all the problems in three broad sections to give you some easy & quick solutions. 

If you have little or no knowledge of DIY works, you can still solve your dishwasher soap dispenser problems by following the tips.

Damaged Spring Latch:

The first reason for not opening your dishwasher soap dispenser is the damaged spring latch since it plays the main role in opening & closes the opener. 

We sometimes overlook our dishwasher spring latch, which becomes a great difficulty since this part may get damaged internally or externally. If it is damaged, you can repair it, but the broken spring batch can be repaired. 

Sometimes, the spring latch may stick to something else and doesn’t allow the dishwasher soap dispenser to work effectively. Especially when you clean your dishwasher, you should be careful about the spring latch. 

If you make any mistake, it will get through or attach to any other parts of your dishwasher. In most cases, the spring latch will get through the soap dispenser & not allow it to open further.


If you find a damaged or broken spring latch, you must replace it soon. Before that, you should check if it is stuck to anything else; in that situation, you may remove the spring latch from there & solve the solution. 

What if your spring latch is broken? You can’t do anything about a broken spring. The only option you have is to replace it with a new one.

Clogged Soap Dispenser:

If your soap dispenser is clogged, it will not open and let any soap leave the dispenser. Do you know why it happens? The leftover cookies and other dirt may go through different parts of your dishwasher. 

When they go through your soap dispenser, they clog and stop the soap flow from the dispenser.


You can solve the clog of your soap dispenser by regular cleaning. You should manually remove all the dirt from your dispenser and ensure that soap flow is normal. 

You may use vinegar mixture or hot water through the soap dispenser to deep-clean it and remove everything that creates clogs.

Other Common reasons:

Apart from those two common reasons, there are other reasons behind them. Maybe your soap dispenser is broken and can’t lose its efficiency; it’s the main reason an old soap dispenser doesn’t open properly. 

It will open late and leave more soap than it should. 


If you find such problems, you must repair them soon or replace your old soap dispenser with a new one. It’s possible to have an old dishwasher that works just fine, but its soap dispenser is not supported since it is damaged. 

You must replace the old soap dispenser with a new one to increase the overall efficiency of your dishwasher.

Why is my new whirlpool gold dishwasher not dispensing soap?

If the soap dispenser is faulty, your new whirlpool gold dishwasher will not be dispensing soap. Sometimes, the new gold whirlpool dishwasher may get some faulty dispenser due to a minor manufacturing error. 

If you experience something like a broken soap dispenser, you must contact your seller to claim your warranty or replacement guarantee. 

It’s always a good practice to check any new dishwasher from any brand to ensure that it doesn’t have any manufacturing errors because you cannot do anything about that. 

Although you have the option to get an instant replacement from the seller or manufacturer, it would be an unnecessary hassle for you.

 Another reason could be the improper installation since you may want to install it yourself. If you buy a new dishwasher, you will get secure home delivery and free installation from the seller or manufacturer. 

Don’t risk installing it yourself; instead, ask your seller to deliver it safely and install it accordingly. 

If you don’t face installation problems or manufacturer errors, you must check the dispenser. Sometimes, the new soap dispenser takes time to get used to passing enough soap for dishwashing. 

If that’s the case, you should use your dishwasher twice daily to make it accessible. Thus, you can solve all the dishwasher soap dispenser problems.

What do I do if my whirlpool dishwasher soap dispenser is broken?

If your whirlpool dishwasher soap is broken, you will need to do some of the things below: 

Determine Issue:

The first thing you should do if the soap dispenser in your whirlpool dishwasher does not appear to be working correctly is to determine the issue. 

Most problems can be fixed quickly and easily; if they can’t, you can at least replace the parts. In the end, the entire soap dispenser may need to be replaced.

Replace Dispenser Assembly:

If a visual inspection reveals any fractures, melting, warping, or discoloration on the door, one of these issues may be keeping it from opening. 

Given the circumstances, it is likely that the soap dispenser assembly needs to be replaced, as individual doors are usually not available separately.


There are instances when the whirlpool dishwasher needs reset, or the latch may be “stuck” due to residue from soap or muck. It is necessary to repair parts whenever there is a mechanical issue, whether a faulty gasket, a broken spring or a damaged latch.

How do you open the soap dispenser on a whirlpool dishwasher?

If you are facing any issues regarding the opening of the soap dispenser of your whirlpool dishwasher, you can try the following options: 

Remove Door Panel:

A piston disengages the catch that maintains the door’s closed position when the mechanisms of the motor are provided with an electrical charge. 

When a whirlpool dishwasher soap dispenser breaks because of a malfunctioning wax motor, the problem is typically caused by an electronic malfunction in the motor, which means it needs to be replaced.

To verify an issue with the electrical system, testing with a multimeter on the wax motor must reveal an absence of continuity. 

Frequently, the door panel on the interior or exterior of the dishwasher needs to be removed to have access to the motor for testing purposes.

Repair Electronic Timer:

Whirlpool dishwashers have a timer that will trigger the release of a lever, which will then open the dispenser door catch at the appropriate moment during the wash cycle. 

The catch will not release the door if the electronic timer fails to function properly. Consequently, the whirlpool dishwasher soap dispenser will not open and distribute detergent. 

Most timers are housed within the inner control panel of the whirlpool dishwasher, and the only way to reach them is to remove the outer cover first.

Final Thoughts

Because of clogged dispensers or damaged or broken parts, your whirlpool dishwasher soap dispenser is not opening. You must find the exact reason and try to solve it by repairing or replacing it. Sometimes, the leftovers & cookies may stick to your dispenser and stop the soap flow.